Help Center
Support that keeps you moving.
Get fast answers, contact support, and resolve common issues without breaking your workflow.
This page covers common account, billing, exports, and product questions. For direct contact options, use our contact page or email support with your account email and issue details for faster help.
Support and contact options
Choose the support path that matches your issue. Billing and account questions are usually fastest by email, while service interruptions should be checked against the status page first.
Email support
In-app chat
Service updates
Before contacting support
Checking a few details first can resolve many issues quickly. Review your plan status in Billing, confirm the page where the issue occurred, and note the time or steps that led to the problem. If you are reporting a billing issue, include the last four digits of the payment method shown in your billing portal. If you are reporting a product bug, include screenshots or the feature name so the team can reproduce the issue faster.
Contact support
For billing, account, and product support, email support@financeflow.dev or visit the dedicated contact page for the best contact path for your issue.
We typically respond within one business day. For security concerns, include “Security” in the subject and add reproduction steps or screenshots when possible.
Open contact pageTo get the fastest help, please include:
- Your account email address
- The specific page or feature you were using
- What you expected versus what actually happened
- For billing: Last four digits of your payment method
We usually respond within one business day. For account lockouts, use “Urgent” in the subject.